Monday, December 18, 2006
BYO breakdown at WF
In all my BYO years, I've never had the issues many friends have with someone refusing the cup, not being sure what to do with it, claiming they couldn't use it for hygenic reasons....
Till this morning at Whole Foods! The exchange was pretty absurd actually:
Barista: I'm sorry, we can't put any espresso drinks in your personal cup, only drip coffee, until we figure out a system for writing down your order to give to the cashier.
(uncaffeinated) Me: Couldn't you just write it down on a little sticky note to attach to my cup?
B: Yeah, so that's what were looking into, my manager is researching all the sticker options, but we want to make sure we don't leave sticky residue on your cup.
Me: (respectfully) How about just a little post-it note, I'm sure you guys have a thousand of them in your office, or even a piece of scrap paper?
B: Like I said, my manager is looking into all the different possibilities and trying to come up with the best system, in the meantime, we can't serve anything but drip coffee in your own cup.
Are you KIDDING me? Is this what happens when bureacracies gets over inflated, a total breakdown in reason? I wonder how long this "research" into the latest in sticky-technology will take......
Posted by Anna at 8:32 AM